Meagan Slavin and Mara Hauser have been instrumental in driving the success of 25N Coworking, a brand specializing in vibrant, community-driven workspaces located throughout suburban Illinois and Texas. We recently spoke with Meagan Slavin, COO and co-founder, to discuss how adopting Yardi Kube has positively impacted their business. Slavin explains:
“At 25N Coworking we want to have spaces near where you live. We love the work-life balance; we love the communities in these areas, and that’s where we thrive.”
This suburban-first ethos has driven the team to create environments that feel both professional and personal. As the brand expanded, they recognized the need for a scalable platform to streamline operations while preserving their inviting atmosphere.
The Challenge
Before implementing Yardi Kube, 25N Coworking relied on numerous manual processes that often fell short in meeting their growing needs. Reflecting on their previous tools, Slavin notes:
“The challenges that we had before Yardi Kube were certainly tied to manual work. We were doing a lot of things on spreadsheets and in QuickBooks Online, trying to keep track of everything.”
This approach was time-consuming and error-prone and also hindered real-time visibility into vital metrics. As a result, the team encountered challenges including:
Operational Inefficiency: Staff juggled spreadsheets, emails and disparate online tools, which Slavin recalls as very challenging: “We had to do exports with our financial platforms, wait until certain reports were complete at the end of the month… we were always on our back foot.”
Limited Scalability: Without a centralized system, 25N Coworking could not scale effectively across multiple suburban locations while maintaining consistent quality.
Delayed Strategic Decisions: Key decisions — such as adjusting marketing spend or extending promotional offers — were pushed back until month-end data became available.
The Solution
To solve these issues, 25N Coworking implemented Yardi Kube across their locations. According to Slavin:
“We didn’t realize what we needed until it was available to us… we now have a lot of data at our fingertips that we didn’t have before.”
1. Streamlined Bookings and Payments
Automated Contracts & Onboarding: With Yardi Sign, the process of sending, signing and tracking contracts is fully automated.
Direct-to-Book Integration: Members and guests can now book meeting rooms on the website, which dramatically reduces staff involvement and costs.
“The direct-to-book option integrated into our website is huge. Our acquisition cost has gotten a lot lower because people can book meeting rooms directly on their own.”
2. Member Engagement & Community Building
User-Friendly Member Portal: Members can see invoices, book desks and submit tickets in one place.
Community Dashboard: Encourages member interaction and showcases upcoming events, reinforcing the sense of community.
3. Real-Time Analytics & Reporting
Immediate Visibility: Leadership can view occupancy, daily revenue and sales trends at a glance—no more waiting for month-end reconciliations.
Customizable Reports: Yardi Kube offers standard templates plus the ability to request specialized reports for deeper insights.
“We’ve gone to the Yardi Kube team for custom reporting, and they’ve been fantastic. It’s truly a game changer for strategic planning.”
4. Scalability & Collaboration
Integration with Other Platforms: As 25N Coworking evaluates new software partnerships, Yardi Kube’s architecture and responsive support team make expansion easier.
Ongoing Support and Training: Detailed help desk resources, training modules and user-friendly guides ensure staff can fully leverage Yardi Kube’s robust feature set.
The Result
By integrating Yardi Kube into their daily operations, 25N Coworking has significantly reduced operational inefficiencies and gained real-time data to guide smart decisions:
Reduced Administrative Overhead: Freed from repetitive admin tasks, team members can focus on community building and client relationships. “We can get people in the right seats,” said Slavin.
Real-Time Decision-Making: Access to daily metrics on booking revenue and occupancy helped the leadership team pivot marketing campaigns mid-month instead of waiting for quarterly reviews.
Higher Revenue from Direct Bookings: With online, self-service bookings, 25N Coworking saw a surge in meeting room reservations and ancillary services — driving top-line revenue growth.
Improved Member Experience: The member portal’s user-friendly features led to faster onboarding and seamless membership upgrades. Invoices, tickets and community interaction all happen within one app, removing friction and elevating the overall coworking experience.
“Before Yardi, we actually didn’t realize what we needed until it was available to us… we now have a lot of data at our fingertips that we didn’t have before.”
Conclusion
25 North’s partnership with Yardi Kube has redefined how suburban coworking spaces can operate at scale while fostering a vibrant sense of community. Looking ahead, Slavin remains optimistic:
“In the coming years, 25N Coworking is going to be growing and expanding our portfolio. With Yardi Kube, we know we can do it a lot easier.”
This level of alignment between technology, team culture and member-centric services sets a compelling example for other coworking brands aiming to streamline operations and focus on what truly matters: creating productive, welcoming spaces.
